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General

If you would like to process a name change on your booking then please head to your Kaboodle account and follow the below steps. If you are unsure of your password, this can be reset on the login page.

  1. Once you are logged into your Kaboodle account, you will need to click on "manage booking".
  2. Scroll to the bottom of the screen and click on "Want to change something?".
  3. Select the checkbox next to the current ticketholder's name.
  4. Please ensure that you read the name change information provided on the page before clicking on "Enter new details".
  5. Click on "Enter new details".
  6. Input details of the new ticketholder and review this before proceeding.
  7. Click "Add to basket".
  8. Click "Checkout".
  9. You will now reach the payment page, before proceeding to complete payment of the £20 name change fee please ensure you have read the information provided in full.
  10. Once payment has been made, the name change is complete.
  11. The e-ticket will be re-issued in the new person's name. You must send this to the new ticket holder.