Connect

The quickest way to resolve ticketing problems is on Kaboodle's help centre. You can change names on your ticket manually by logging into your Kaboodle account.

Ticket Support 

General enquiries please email info@boomtownfair.co.uk 

Accessibility enquiries please email access@boomtownfair.co.uk 

Partnership opportunities please email partnership@boomtownfair.co.uk 

Local resident enquiries please email local_community@boomtownfair.co.uk 

Need help with your booking?

In the first instance, please refer to your booking confirmation and your Kaboodle account. For all information related to your booking. Your customer account will have all your booking details and will allow you to download confirmations, e-tickets (when available) as well as add extra items and amend payment plans.

Most event organisers have their own customer service email which you will find on your booking confirmation, or on the event contact page on the event website.

The Help Centre should have all the information you need to answer any questions you might have. If you can't find the information you want, please fill out our contact form here, ensuring you add in your booking reference where you know this.

Creative opportunities will be listed on this page. Keep an eye out for one that suits you and your collectives best to help us build the Boomtown world. 

Boomtown is committed to Diversity, Equity & Inclusion and is an advocate for social change. We support and value an inclusive culture that is centred around respect and are focussed on equality for all. We are proactively looking for ways to improve representation and inclusion within our staff, our events and the talent and entertainment provided to our ticket holders. Whilst education and qualifications can be helpful and we do see value in this, we are also welcome to applicants with a proven working history regardless of qualifications.We’re always on the lookout for talented and creative people to join the Boomtown family. All our latest vacancies are posted here and if any of them look like a perfect fit for you we would love to hear from you. 

Volunteer applications are currently closed for Chapter Four.

We're thrilled to announce that applications to trade at Boomtown ‘25 are now open!

‍

We're seeking vibrant food vendors to join our five-day camping festival, which hosts 48,000 attendees. As always, we’re looking for top-quality food from traders with eye-catching, unique stalls, and a strong commitment to sustainability, our local community, and individuality. 

‍

To apply fill out the relevant form below!

‍

BOUTIQUE BARS APPLICATION

FOOD TRADER APPLICATION

MARKET TRADER APPLICATION

‍

All applicants should note… 

‍

CASHFREE

Boomtown is an entirely cash-free event, more information to follow for successful applicants.

‍

SUSTAINABILITY

Boomtown has a huge focus on sustainability including increasing the vegetarian and vegan food offering and sourcing food locally and ethically.

‍

Boomtown is single use plastic FREE! This means that all food and drink serveware MUST BE COMPOSTABLE! If you are a market trader this also means absolutely no plastic bags given out to customers.

‍

BOUTIQUE BAR OPERATORS

All bars must adhere to strict, site specific licensing. ALL bar staff must attend compulsory onsite training pre show. NO bars can trade before being signed off by an onsite licensing team. More information to follow for successful applicants.

‍

AS A BOOMTOWN TRADER YOU ARE JOINING OUR SUSTAINABILITY PLEDGE, MEANING THAT:

• All tea, coffee, cacao, sugar and bananas must be fairtrade.
• Fruit and veg to be local and seasonal where possible.
• All meat and dairy produce should be a minimum standard of British and free range, ideally locally sourced and organic where possible.
• All fish must be sustainable and from the Marine Conservation Society’s (MCS) ‘Fish to Eat’ list.

‍

If you have any other enquiries that are not answered below, please contact: traders@boomtownfair.co.uk.

‍

Applications for press accreditation are currently closed. 

For all press and media enquiries/requests for an interview with the people behind Boomtown please contact press@boomtownfair.co.uk and we will respond as soon as possible.

Official Boomtown Youtube channel

Boomtown Social channels: Facebook / Twitter / Instagram / TikTok

Awards

BBC Radio 1 Best Dance Festival UK & Europe 2023

Transport Impact innovators 2023 - UK Festival Awards

Best Festival Production 2022 & 2023 - UK Festival Awards

Best Non-Sporting Event 2023 - Major Events Summit

Best Festival 2023 - TPD TV

Best Festival 2022 & 2023 - Drum & Bass Arena

Community and collaboration are a central part of how Boomtown operates. We look to work with meaningful partners that align with our ethos and truly add to the experience within the city.

Contact our partnerships team: partnership@boomtownfair.co.uk