Connect
General
Contact
The quickest way to resolve ticketing problems is on Kaboodle's help centre. You can change names on your ticket manually by logging into your Kaboodle account.
General enquiries please email info@boomtownfair.co.uk
Accessibility enquiries please email access@boomtownfair.co.uk
Partnership opportunities please email partnership@boomtownfair.co.uk
Local resident enquiries please email local_community@boomtownfair.co.uk
Tickets support
Need help with your booking?
In the first instance, please refer to your booking confirmation and your Kaboodle account. For all information related to your booking. Your customer account will have all your booking details and will allow you to download confirmations, e-tickets (when available) as well as add extra items and amend payment plans.
Most event organisers have their own customer service email which you will find on your booking confirmation, or on the event contact page on the event website.
The Help Centre should have all the information you need to answer any questions you might have. If you can't find the information you want, please fill out our contact form here, ensuring you add in your booking reference where you know this.
Get Involved
Careers & Creatives
Executive Assistant to CEO and HR Coordinator
Boomtown has a need for an Executive Assistant and HR Coordinator to provide administration and project management support to the CEO and HR Director, focusing on diary and inbox management, guest list for the festival, HR administration and being the face of HR in the office. This is a 12 month fixed term role as maternity cover and will sit within the Commercial Team within Boomtown.
Send your CV and cover letter to job@boomtownfair.co.uk with the subject line
"Executive Assistant to CEO and HR Coordinator".
Deadline to apply 13th March
Brand Partnership Manager
You will be responsible for the creative delivery of our strategic partners at Boomtown –physically onsite and across our digital channels. You will own the sales, fulfilment and client servicing process working alongside our operational teams to deliver for our existing partners, whilst generating new business and securing sponsorship revenue for the festival.
Send your CV and cover letter to job@boomtownfair.co.uk with the subject line “Brand Partnership Manager”
Deadline to apply 16th March 2025
Event Accreditation Manager
The newly created role of Event Accreditation Manager will support the delivery of all aspects of crew and artist access control, accreditation, passes and meals for the festival. They will lead managers for each of these areas, ensuring that processes and systems are effective and that all members of the wider Boomtown team are trained and supported with their access control requirements.
Send your CV and cover letter to job@boomtownfair.co.uk with the subject line “Application for Event Accreditation Manager”
Deadline to apply 25th February 2025
Walkabout & Sideshow Callout
Boomtown is the largest interactive theatre in the world, a place where we can imagine new versions of ourselves, new futures for ourselves, try new realities on for size and become what we’ve always dreamed of becoming. We are looking for performance groups who wish to populate the fictional parallel universe of Boomtown.
For 2025 we are looking particularly for acrobatic/dance/parkour crews.
We are looking for district themed walkabouts and also for interactions that embody the 2025 theme 'Power of Now'.
Please submit your Walkabout and Sideshow idea by the 30th of April 2025
Windows Applications
Bringing our streets to life, Window Installations are an opportunity for you to showcase your weird and wonderful ideas; sculptures, inventions, and anything in between. Design a concept to fit in with one of district themes, and think about how you can animate a small corner of our world.
We look out particularly for surreal, 'out there' ideas and encourage you to create mainly using scrap or other recycled materials.
Please fill out this form by the 31st March 2025.
You can expect to hear from us by the end of April 2025.
Vissual Art Applications
If you are interested in showcasing an other-worldly art installation at the festival, please let us know by completing this form. We are always on the hunt for absurd and ridiculous ideas, almost anything will go!
We're looking for big and bold ideas, show-casing the surreal and absurd - to bring vibrancy to every corner of Boomtown.
Please fill out this form by the 31st March 2025.
You can expect to hear from us by the end of April 2025.
Creative & Production Crew 2025
This form is for everyone - including creatives, carpenters, scaffolders and site crew to provide their details and give more information about their skills to put themselves forward to work with the Production team at Boomtown 2025.
By submitting this form you confirm you accept that this information will be shared with relevant Boomtown HQ staff.
This list is reviewed regularly by the HQ team and we will reach out to you when suitable roles become available. Recruitment is particularly busy between February - May
Boomtown is committed to Diversity, Equity & Inclusion and is an advocate for social change. We support and value an inclusive culture that is centred around respect and are focussed on equality for all. We are proactively looking for ways to improve representation and inclusion within our staff, our events and the talent and entertainment provided to our ticket holders. Whilst education and qualifications can be helpful and we do see value in this, we are also welcome to applicants with a proven working history regardless of qualifications.We’re always on the lookout for talented and creative people to join the Boomtown family. All our latest vacancies are posted here and if any of them look like a perfect fit for you we would love to hear from you.
Volunteers
Volunteer applications are currently closed for Chapter Four.We’re looking for passionate, enthusiastic individuals to join our volunteer team for Boomtown 2025.
As a volunteer, you’ll get the opportunity to go behind the scenes, gain hands-on experience, and become part of the Boomtown community. Plus, you'll help create an unforgettable experience for thousands of festival-goers.
Interested? Complete our Expression of Interest Form and we’ll reach out if we find a suitable opportunity for you.
Traders
We're thrilled to announce that applications to trade at Boomtown ‘25 are now open!
We're seeking vibrant food vendors to join our five-day camping festival, which hosts 48,000 attendees. As always, we’re looking for top-quality food from traders with eye-catching, unique stalls, and a strong commitment to sustainability, our local community, and individuality.
To apply fill out the relevant form below!
All applicants should note…
CASHFREE
Boomtown is an entirely cash-free event, more information to follow for successful applicants.
SUSTAINABILITY
Boomtown has a huge focus on sustainability including increasing the vegetarian and vegan food offering and sourcing food locally and ethically.
Boomtown is single use plastic FREE! This means that all food and drink serveware MUST BE COMPOSTABLE! If you are a market trader this also means absolutely no plastic bags given out to customers.
BOUTIQUE BAR OPERATORS
All bars must adhere to strict, site specific licensing. ALL bar staff must attend compulsory onsite training pre show. NO bars can trade before being signed off by an onsite licensing team. More information to follow for successful applicants.
AS A BOOMTOWN TRADER YOU ARE JOINING OUR SUSTAINABILITY PLEDGE, MEANING THAT:
- All tea, coffee, cacao, sugar and bananas must be fairtrade.
- Fruit and veg to be local and seasonal where possible.
- All meat and dairy produce should be a minimum standard of British and free range, ideally locally sourced and organic where possible.
- All fish must be sustainable and from the Marine Conservation Society’s (MCS) ‘Fish to Eat’ list.
Interested in facilitating a workshop at Boomtown 2025?
If you have any other enquiries that are not answered below, please contact: traders@boomtownfair.co.uk.
Business & Media
Press & Media
Press & Media Accreditation
To apply for media/press access, enter all the relevant details below in the required fields.
Follow this link for press accreditation
For all press and media enquiries/requests for an interview with the people behind Boomtown please contact press@boomtownfair.co.uk and we will respond as soon as possible.
Official Boomtown Youtube channel
Boomtown Social channels: Facebook / Twitter / Instagram / TikTok
Awards
BBC Radio 1 Best Dance Festival UK & Europe 2023 & 2024
Transport Impact innovators 2023 - UK Festival Awards
Best Festival Production 2022, 2023 & 2024- UK Festival Awards
Best Non-Sporting Event 2023 - Major Events Summit
Best Festival 2023 - TPD TV
Best Festival 2022 & 2023 - Drum & Bass Arena
Best Festival in Northern Europe - Heavent Awards
Best Festival in Europe -Heavent Awards
Partnerships
Community and collaboration are a central part of how Boomtown operates. We look to work with meaningful partners that align with our ethos and truly add to the experience within the city.
Contact our partnerships team: partnership@boomtownfair.co.uk
